The rooms looked much better with a recent refurb. Massage was relaxing and my therapist was very understanding and did her best to accommodate me despite this is the second time that I booked via treat well and it wasn't registered with them as the boss is away and have not given them access to manage bookings. Hence, minus 1 star for disorganised admin and inconvenience.
So those booking via treatwell, be very weary that customers from this platform appears to be neglected.