Riverwalk Nail & Beauty Reviews

Unit 34B The Riverwalk, 1 Framwellgate Bridge, Durham, DH1 4SL

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Reviews are written by customers after their visit.

4.4
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Written by our customers, so you know what to expect at each and every venue.
Horrific. Staff were rude and hurt me. Because of the boiling acetone and excessive foling, it burned when the acrylic was applied. When I went to pay I was told £40- despite the booking online stating £35. The woman told me she had used gel polish, which I never asked for, nor did she tell me she was using or would be charged extra for this. I was then told to sit back down to have the gel polish removed and a cheaper polish applied if I wouldn't pay. Ridiculous. Paid and left asap!
It looks like they never clean their tools. No point booking because you just sit and wait till they’re done. The male nail artist was rough and hurt my nails. Not sure I’d go back. The nails I had done were nice but not worth the strife.
Although the salon was busy, with walk-ins as well as booked appointments- the staff worked incredibly hard to minimise waiting time. Kim did a great job of my pedicure and manicure.Really pleased with the finish and Kim was talented and friendly. 😃
I always go to the salon for my nails and every time I feel relaxed and always leave with fantastic results and new friends
The manicurist were really busy. I booked an appointment but was waiting for 15 mins. I could see that the staff were concerned about being behind.
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