Riverwalk Nail & Beauty Reviews
Unit 34B The Riverwalk, 1 Framwellgate Bridge, Durham, DH1 4SL
Check availability and book onlineReviews are written by customers after their visit.
461 reviews
I asked for Emily, who ended up doing the girls nails next to me, very well might I add. I ended up getting some guy doing my acrylics, he screwed up my nails to say the least. Wonky, uneven size and shape don't even begin to describe the look of them. Very poor quality and the design isn't very well done.
I think it is fair to say I will not be going back and I hope no one else does. The man that did my nails was not good, I suggest if you do go do not let the man do them for you.
Hard Gel Extensions & Overlays
Brilliant as usual; the service is second to none here. This is my 10th+ visit and I won't go anywhere else. Fabulous!
Treatment by Hannah•Nail Refill
I had an appointment but when I got there walk ins were making all appointments run late. I then explained I had made an appointment as I had another appointment to follow to be told to come back at 4.30 bearing in mind my appointment was 11.30..I eventually got seen but the girl was seeing to 3 of at the same time so there was no care at all..she even was standing while doing my nails. I was very disappointed in the service I was given and will not be returning as the customer service was appalling
Gel Nails Manicure
I booked gel polish as I know it does not require the nail to be filed down prior to application. However, upon arrival the staff did not respect my wishes to not have nails filed down. I also asked for my cuticles not to be cut off, due to being wary of hygiene issues related to this procedure. However, they cut my cuticles off, and in the process, they cut too much off that left me with a bleeding open cut. I received no acknowledgment or compensation for this mistake.
Treatment by Hannah•Gel Nails Manicure
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