Riverwalk Nail & Beauty Reviews

Unit 34B The Riverwalk, 1 Framwellgate Bridge, Durham, DH1 4SL

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Reviews are written by customers after their visit.

4.5
457 reviews

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Written by our customers, so you know what to expect at each and every venue.
The beautician was super lovely and made sure I was comfortable. The wax was quite hot but she turned it down when I asked. A very clean wax on both my arms and my legs, no hair left at all. At times it was quite painful - I think this is owing to the fact that they specialise more in nails than waxing, which is understandable.
It was clean and had friendly staff, felt safe and comfortable
I had an appointment at 9.30 but there was a couple of walk ins aswell so they kept swapping the person doing my nails between 3 people without washing hands etc between clients...I dont think this is acceptable during this time with covid..also the bowl I had to soak my nails in was far too hot and kept burning my fingers..I told the lady this and she said it would be fine...I understand this is a busy establishment but think a little more customer service is needed plus needs to be alot more covidsecure
Great quality
Always amazing ♥️
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