I do believe that other reviews are not genuine. For men haircut, it was subpar – I would say even poor. I can’t understand how they are getting all those five star ratings.
My appointment was at 10 and even though I arrived a bit earlier, I was welcomed and offered a nice coffee while I wait. My hairdresser was very polite and immediately understood what haircut I got in mind. She was very friendly, told me about the rest of the services they offer and generally made me feel at ease. I am very happy with the haircut and will certainly return as the venue is in my local area - and I felt lucky to have discovered it.