Robert E Lee Salon Reviews

261 Poplar High Street, Docklands, London, E14 0BE

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Reviews are written by customers after their visit.

4.8
1327 reviews

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Written by our customers, so you know what to expect at each and every venue.
Can't complain at all, the staff was very polite and professional. I will definitely be going back in a few weeks when I need another trim.
There was a significant amount of hair/stubble left after the treatment. At one point, a clipper was used to "trim" one area and it was left stubbly. The whole point of having a Hollywood waxing is to be 100% hair free--but that was definitely not the case. Two days later, there was a lot of hair growth, indicating that the hairs were not removed carefully, but broken with the follicle still under the skin. I've had way cheaper treatments that were way better. I will not be going back to this place.
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The therapist at Robert E Lee was extremely flexible and friendly. I arrived late due to transport issues and she tried her best to reschedule me and then we decided to use the time available. She was through and the treatment was as expected and she ended up doing the full treatment anyways. Highly recommend this salon.
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This salon has a great variety of treatments and definitely the best customer service I have experienced! The staff is personable and eager to make their clients happy even in the event of an unhappy customer. I had a minor complaint about a service I received here, but it was dealt with so professionally and with understanding that I will definitely go back for other treatments.
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It was my first English-speaking haircut and everything was nice: the stylist was comprehensive and communicative, and the haircut was exactly as I wanted. No doubt I will come back there!
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