I have been a Robert Kirby London client for a many years now. After many bad experiences at other salons, Robert and his team were very kind and sensitive but at the same time positive and bold in reassuring me they were listening to what I want. In addition, Robert was the first hairdresser to actually educate me about my hair and the way it grows and behaves. He understands that everyone is an individual and so he caters to everyone as an individual. My hair has been healthier than ever! The team are great from the moment you step in and the entire experience was relaxing! I will always go back and highly recommend the Robert Kirby London salons to anyone who asks! Thanks RKL Team!