Staff are friendly. Felt that the hairdresser was quite rough, both when washing and cutting my hair. Also got hit in the face a few times with the brush, I know this was an accident but not something that I’ve experienced in a hairdressers before. The cut itself is a bit choppy and not quite what I’d asked for but if I’d mentioned this on the day I’m sure the issue would’ve been rectified. However, I did not as the cut was already shorter than I’d originally planned.