When I first arrived I couldn't get in so had to call to gain admittance to the building. The bed was not totally flat which I found odd for a hollywood as it meant I had to hold my skin more than in any other wax previously. Beautician commented that I had very sweaty legs which felt awkward and uncomfortable to me. It was hot and the moisturizer on my legs was melting. She also did not excuse herself before the treatment to wash her hands.
Rita was excellent. The extractions didn't hurt unlike ones I have had before. The facial and shoulder massage she gave me at the end was also relaxing and a nice touch. Would definitely go back.
Lady that works there is nice. Facial was very average though. Instead of spreading the massage around in the treatment, the first half is the facial (which is very quick for a facial) and the second half is a vague sort of massage. They don't ask about pressure preferences or anything. I don't think she washed her hands before the treatment either.
Great care was taken over the eyebrow shaping and I was really pleased with the results. It was a bit more expensive than I've paid in the past but worth it for the attention paid.