lovely service, lovely massage, lovely time... surprisingly quiet for central london... definitely recommend this treatment, overall really, really good value
The venue is easy to get to as it is very close to Waterloo Station and on a number of bus routes. It is though in a business centre without a receptionist. There was no bell for Rock Chic as I remember so I could not get into the building and only managed to get in when someone with an electronic key entered the building. Luckily there was a toilet available to use while I waited - I was early for my appointment. I did not rate the 'environment' as a relaxing place, however the lady who did my face did a brilliant job, explaining as she went along and it was pleasantly amusing seeing her enthusiasm for her job. It was very good value.
I prefer a deep cleansing facial with attention paid to extractions. Rosa has been the best at doing extractions that I've come across in London so far and I really enjoy the calming environment she provides. She really does her best to take care of you! Will go back again.
Had a hollywood done today by Rita. Very pleasant woman, very friendly and was so easy to talk to. Waxing was done quickly and efficiently. I was being a big baby as it was hurting and Rita was reassuring and patient with me! Thanks Rita!
She burned me! I have not been burned ever before while getting waxed and was horrified that it happened. She burned the back of my leg. I also then had to tell her to get a cold damp towel and put it on, she not only did the burning, but also had no idea how to deal with it. Would not recommend - which is a shame because she's a very sweet person - I just don't think she has 1 - much waxing experience 2 - any training in waxing.