Rock Chic Beauty Reviews

Lenta Space, Waterloo House, 207 Waterloo Road, London, SE1 8XD

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Reviews are written by customers after their visit.

4.8
4787 reviews

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Written by our customers, so you know what to expect at each and every venue.
I have had the 1hr Dermalogica facial. My therapist, Zee, was very nice and welcoming. She has explained every product she was using and we have had a little chat about the best products I could use at home too. My skin feels clean and spots have cleared up. The treatment room was warm and relaxing, there was a bit of noise from the outside (I was there after six pm) but it didn't bother me too much. Overall I think it's a good value treatment and will definitely consider going back.
Zee was great and I really enjoyed my facial. Luckily I had read a few reviews before because you have to go through the B.Hive building, sign-in, and then (in my case) she was waiting for me and took me downstairs to the treatment room. The room itself is plain (it's not a whole spa or anything) but comfortable enough. The bed is comfortable and she gives you a nice clean robe to put on so that later she can massage your neck and shoulders. Zee is warm and very polite. She does a great job explaining everything step-by-step but at the same time, she respects the fact that it's a treatment and doesn't spend the whole time chatting (I hate that!). The products themselves are great and I felt like I had a new face even just halfway through the treatment! The next day, my skin is still very soft and in general I feel like a newer, nicer layer has been revealed! I think I'll be back, the value is great, and the experience itself was very nice. If you can look past the fact that it's not a 5* spa setting, I'd definitely recommend her.
I went to BHive on a Sunday and had a great facial (amazing therapist, great Dermalogica products). Facial was thorough and left my skin in great condition. I appreciated a lot the ability to book for a Sunday and the very friendly welcome. The salon itself is OK, clean but the decoration is quite sparse. To be honest, I was not fussed: I would rather go for a great treatment than a fancy decorated salon!
The products used were great and my skin felt so much better for the facial. Overall I felt like I got a great deal for the price I paid. The quality of service, ambiance and overall spa treatment experience howerever was pretty low. The therapist was very young and obviously very inexperienced, so I felt like my facial was part of her training in a way. But, like I said, I still felt like I got a good value in the products that were used. If I got the same deal again, I would go back.
The locations was lovely - very pretty offices and it's an interesting set-up. The room itself was pretty small. I was very impressed with the therapist as she clearly knew the products and my skin! Would definitely go back as the full prices are so reasonable for the quality.