Rock Chic Beauty Reviews

Lenta Space, Waterloo House, 207 Waterloo Road, London, SE1 8XD

Check availability and book online

Reviews are written by customers after their visit.

4.8
4816 reviews

Filter by treatment

Filter Reviews

Treatment

Filter by rating

Rating
Filter by rating

Verified reviews

Written by our customers, so you know what to expect at each and every venue.
I went to BHive on a Sunday and had a great facial (amazing therapist, great Dermalogica products). Facial was thorough and left my skin in great condition. I appreciated a lot the ability to book for a Sunday and the very friendly welcome. The salon itself is OK, clean but the decoration is quite sparse. To be honest, I was not fussed: I would rather go for a great treatment than a fancy decorated salon!
The products used were great and my skin felt so much better for the facial. Overall I felt like I got a great deal for the price I paid. The quality of service, ambiance and overall spa treatment experience howerever was pretty low. The therapist was very young and obviously very inexperienced, so I felt like my facial was part of her training in a way. But, like I said, I still felt like I got a good value in the products that were used. If I got the same deal again, I would go back.
The locations was lovely - very pretty offices and it's an interesting set-up. The room itself was pretty small. I was very impressed with the therapist as she clearly knew the products and my skin! Would definitely go back as the full prices are so reasonable for the quality.
Really interesting venue. Lovely 'house' very close to convent garden. For some reason I found it complicated to get to from the tube station (was probably me!) The room was a little faded but the actual venue made up for it. The therapist was lovely. Very pleasant, polite and friendly. She was running late due to delays on the underground but texted me to advise me of this but in the end she wasn't late at all. The facial was lovely. The products smelt delicious and I felt so fresh and clean afterwards. A luxurious experience. I would love to go again.
I went to Rock Chic Beauty for a 1h Dermalogica Facial. The therapist was friendly but very lethargic, what made it difficult for me to trust her and relax. On a positive note she explained all the products and their benefits during the treatment. The facial itself was not very enjoyable. I had already a couple of deep cleaning facials and none of them were as uncomfortable then this one. During the facial massage it felt as if my therapist was using a peeling, I don't know if that is a usual thing to do, but my face started to really hurt and burn after a while. After the treatment my skin was strongly aggravated. However I was surprised that when I arrived at home after 1h tube commute, my skin had already calmed down. The appointment was at 6:45pm and my therapist had to shut down the studio before 8pm because of the alarm. Hence I felt very rushed and had no time to relax a couple of minutes after the treatment. All in all it was not an enjoyable experience, but after my face had calm down it looked radiant and hydrated.