Rock Chic Beauty Reviews

Lenta Space, Waterloo House, 207 Waterloo Road, London, SE1 8XD

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Reviews are written by customers after their visit.

4.8
4800 reviews

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Written by our customers, so you know what to expect at each and every venue.
I had a lovely massage at Rock Chic Beauty. The facilities are basic but clean. The therapist was really nice, I enjoyed the massage. Made me totally relaxed. She even massaged my face which was amazing.
the treatment was good as the therapist was very skilled, the staff at reception was ok, not very welcoming and with a huge delay for my treatment, my treatment was infact shorter than it should have been (20 mins shorter), the room was ok but therapists kept coming in and out during what should have been a relaxing treatment.
The location is great - just off The Strand, and a few seconds from Covent Garden Piazza. It's inside a shared building and has a building receptionist - so it's not immediately recognisable as the right place! Decor in the main reception and throughout is lovely. My appointment was at 6.15pm, when other offices within the building were closing. The salon was down a metal winding staircase accessed from main reception, and when I got there I was led through several open plan rooms to the treatment room at the back. I think it would usually be quite nice, but as it was later in the day the cleaners were in and I had to squeeze past the cleaning trolley and over equipment. Not very 'relaxing' but once inside the room it was fine. Once through the formalities of the voucher payment/health questionnaire the facial began. The products used and the actual facial was good, although I was surprised that there wasn’t a face mask. Any other facial I have had has included one where you are left to relax for 10 minutes. The ‘extraction’ part of the facial was also a bit uncomfortable – although thorough! At one point I worried the therapist was going to break my cheek bone! Also the extreme difference between the darkened room when having the steam and the very bright light used for the ‘extraction’ left my eyes watering even though they were closed and covered with cotton pads. The facial also fell short of the 1 hour that it was supposed to last. I arrived 15 mins early, but did not go down to the room until 6.15 – the paperwork took at least 10 mins – then the facial was finished by about 7.05. In short – my skin does feel much better for having the facial. I thought the treatment was good, even though it was shorter. The products used were really good. I would consider going there again – but if I was paying full price I would have complained about the shorter appointment.
Facial was very good. Therapist is skilled and knowledgeable and left my face feeling renewed and refreshed. The treatment consisted of several steps including 2 masks, deep cleaning and a moisturizer
The place was bizarre but quite interesting. The therapist was nice and careful and I enjoyed the overall experience. She also spend some time making my skin profile, explaining my skin's need and gave me a few samples to try.