Rock Chic Beauty Reviews
Lenta Space, Waterloo House, 207 Waterloo Road, London, SE1 8XD
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4880 reviews
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This was the worst facial I have ever had and I have to agree with some of the other reviews here. The girls at the reception were quite off-hand. When the therapist appeared from downstairs she was non-communicative and had no personality at all. I was not asked to fill out a form and there was no sign of any diplomas or licence displayed. The facial lasted no more than 60 minutes rather than the 70 minutes advertised, and it was an hour of repetitive face rubbing, not massage, which actually felt very uncomfortable. There was no extraction, despite being stated in the treatment details, which had been a reason for my booking it. It was an extremely unpleasant experience and I couldn't wait for it to be finished. I wore a white robe which at the end of the session was put back on a coat hanger for someone else to use! There was no neck and shoulders treatment throughout, just at one point at the end, when it was quite awkward to remove the top part of the robe. My eye make-up was not removed. The bed felt uncomfortable. There was no proper sink, just 3 plastic bowls on the floor, and the therapist throughout the treatment was boiling up the kettle and wringing out a facecloth, making loud splashing sounds.
I would never go back here and I strongly do not recommend it.
Classic Facials
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I had Dermatologica facial at this parlor and my overall experience is not a wonderful one at all. It didn't feel professional. The equipment, the environment and therapy was just ok. My therapist was not enthusiastic at all. It as just like another job for her. I don't think I will be going there ever again. I would rather pay few more quids and get a proper facial somewhere else.
Classic Facials
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I think it was a good value experience. The ambiance was great, except there was this beeping outside the treatment room that wouldn't stop!
The therapist was very friendly, It was very good for cleansing and moisturising but not so for extraction. Although she did say my pores weren't that clogged.
Definitely value for money in terms of the products used.
Great experience and worth going
Classic Facials
Great Facial!
The beauty therapist asked me questions about my skin before the facial.
It was very relaxing and my skin felt really great afterwards
The ambience was also great. I will definitely be re-visiting!
Classic Facials
Zara was great - texted me in advance to let me know she was running late. The facial was good and Zara inspected my skin condition and described the products being used. Lovely shoulder massage when the mask is working its magic. Great bargain and would definitely go back with offer!!
Classic Facials
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