Rokas Hair & Beauty Salon Reviews
49 Indescon Square, Crossharbour, Docklands, London
Check availability and book onlineReviews are written by customers after their visit.
1827 reviews
Real Experiences
All reviews are genuine feedback from verified customers, so you know exactly what to expect at each and every venue.Utterly shocked and disappointed with the unprofessional attitude and manners of the salon owner. After waiting for 20 min without a simple apology and after a 20 min wash and trim, the owner tried to overcharge me for a service I did not book and certainly did not receive, arguing in the rudest way possible that the appointment type I had picked online was not the right one. Needless to say that was the first I heard of that, after the appointment itself and not during the 20 min I was in the salon waiting. It was the second time I visited the salon and definitely the last. That was the worst I have been treated as a customer in years.
Styled by Jurgita Hairdressing•Ladies' Haircuts
The receptionist / lady who washed my hair was lovely, but my stylist was not overly friendly and did not do a good job of cutting my hair - it was uneven and one side looked different to the other (my hair was feathered at the front). When I got home, I realised that some sections of my hair were noticeably longer such that I had to ask my partner to help me cut it. I know that the price I paid is less than average “London prices”, but I expected a half decent cut. I won’t be coming here again.
Ladies' Haircuts
Happy with the result. Anka listened to what I wanted. And quick!
Ladies' HaircutsShow all…
Absolutely disgusted with how I’ve just been treated as a mum who booked on Treatwell and got a Treatwell discount paid for by PayPal all noted on the phone I walked in there took about five mins for them to firstly watch my struggle to get my two year old son in the smashed broken glass door then they asked me what I wanted!!!! I told them I booked online with Treatwell and paid via the app with PayPal they questioned me about the discount code I got from Treatwell get tutting huffing and puffing than I explained I wanted my two year old sons hair cut they was speaking in there langauge basically making me feel so uncomfortable I think my son felt the atmosphere of me and when they tried to cut his hair he was screaming going mad they tried anyway he was still upset which I get why they may have felt awkward but I’ve left the salon with my sons hair half cut and also the woman was so rude talking in her language again and moaning I’ve never felt so let down and being a single mum I’m sure most mums agree you feel so worried doing small things as getting your baby’s/toddler/child’s hair cut the last thing you need is people making you feel more uncomftable I feel so infuriated I think if they made me and him feel more comfortable it would have never gone to this I’m disgusted and there door is smashed to bits and they wasn’t worried about him going near it they just wanted to see prove I paid!!!!!!!!!
Children's Haircuts
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