I arrived at the shop and the lady didn’t know I had an appointment. She looked very confused and annoyed. She was doing another lady’s nails and stopped the job to take me over.
I could not communicate with her as she spoke very broken English.
The situation was awkward and uncomfortable for both clients.
I am also disappointed with my nails shape as they’re way to thick. I asked the nail technician to make them thinner but she could not fix it.
Awful service