Root Hair Salon Reviews

48 Exmouth Market, Clerkenwell, London, EC1R 4QE

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Reviews are written by customers after their visit.

4.7
271 reviews

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Written by our customers, so you know what to expect at each and every venue.
Misbooked Shellac "polish and file" for the "full manicure" as its not clear on Treatwell. Was then asked to pay extra £10 at end of treatment which is fair enough, however I had the following issues: The 1h full manicure they were supposedly charging me for took 35 mins as it was fairly rushed They use Gelish products not Shellac so totally misleading sales - they're not the same. Shellac is kinder to the nails. Also limited colour choice The manicure wad average at best with some nail corners not fully covered by the paint, I could have been more precise myself. Won't return here.
So, after arriving at the salon, they were running 40mins late for my appointment. Not because everyone was busy-3 of the staff were washing each others hair, while I sat there waiting for someone to serve a paying customer. I then had a haircut with a hairdresser I hadn't booked. The cut itself was ok, but I felt they were in a rush to close the shop, and so was left covered in hair. I had to dust myself off and was informed "you're using the wrong brush". I wouldn't recommend and wouldn't go back.
Amazing stylist - she was great and super friendly. Exactly what I wanted.
Very good
My hair looked really nice after the blow dry. I also liked the natural products they use as even after quite a lot of hairspray my hair wasn't weighted down. The salon is pretty and the atmosphere is nice.
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