I had a deal for £20 worth of waxing for £5 and used it to get a hot G-string wax which cost me an extra £5. I was really impressed with the place - it's hidden underground next to a hairdresser on Clerkenwell road so took me a few minutes to find it but once I did I was welcomed in from some very heavy snow outside and allowed to relax and read magazines until my appointment came up.
The room was really warm and the therapist was excellent. She talked to me through the whole process and was very efficient. It was one of the most pain-free waxings I've ever had. Afterwards the snow was still really heavy so she suggested I stay there until it had calmed down a bit outside - unfortunately I had another engagement to get to otherwise I definitely would have taken her up on the offer. I would happily pay full-price to go there again, no complaints whatsoever.
Not the absolute worst hair cut/ hair cutting experience I've ever had - but pretty close to it. The guy cutting my hair was rude with a bad attitude. He hardly spoke to me at all and when he did he had given off such an unfriendly vibe that it felt more like an interrogation than a conversation. I wasn't offered any bubbly as per the deal, which was fine because I didn't want it but nor did I get a head massage, which I definitely did want. As for the hair cut, he cut way more off than I wanted, nicked my neck with his scissors, burnt my head with the hairdryer and sprayed sooo much lacquer over my hair at the end I could hardly move it. Overall a pretty unsatisfactory experience to say the least. Thank god, it's still hat season.
Went along to get my hair trimmed. Had my hair cut by a female Australian hairdresser who was really friendly. Also had a conditioning treatment and head massage. Now this was truly amazing. The recling seats by the sinks are also massage chairs, so you get a body massage while having your head massaged. Amazing. Bliss. Can't recommend this highly enough for the ultimate relaxation!
The main problem was getting booked in - it took numerous attempts, they didnt respond to emails or phone calls & when they did, they were not very helpfull! Treatments were ok, but wouldnt use again - thee are better places out there!
This is a very hard to find venue - you need to look for steps that go under the pavement rather than look for a buidling. Find the waiting aera a bit pokey and cramped and wasn't made to feel very welcome. The treatments were ok but didnt' find the experience that relaxing. Didn't like being told how dreadful my eyebrows were so found the touch feely side of this spa a bit lacking!