The staff are friendly, the salon is clean and relaxed. My OPI Shellac manicure and pedicure was a great standard, very neat and has lasted well for over 2 weeks. For Eyelash perm I would suggest offering different levels of 'curl' as mine ended up being a bit too curled for my liking, and it would be great if the beautician explained what was happening for first time customers - as the treatment takes 45 minutes. But overall a good experience and I would go back