Ruby Nails Spa & Beauty Reviews

1 West Street, Reading, RG1 1TT

Check availability and book online

Reviews are written by customers after their visit.

4.0
382 reviews

Filter by treatment

Filter Reviews

Treatment

Filter by rating

Rating
Filter by rating

Verified reviews

Written by our customers, so you know what to expect at each and every venue.
Best wax I have ever had for both, pain, length of treatment and actual hair removal. My beauty therapist was so quick and efficient and the treatment didn't take more than 15 minutes. I would definitely recommend and will certainly be rebooking.
Rude staff blatantly making fun of customers to their face. The room where the facial took place was disgusting.
quick, simple and left feeling refreshed
Shocking place extremely rude staff very bad nail work
My penultimate visit to Ruby's nails was a bit of a disaster as my stones came off and one middle nail came completely off after a week. I planned to visit the following week but could not make it so it was at the beginning of the 3rd week when another 3 nails came off. This set was a completely new set and I should have only gone in for infills??? When I booked the appointment at that time I only had one nail missing so I was going to explain to them about it coming off in the second week and have infills on the other nails. However when further nails came off, instead of having infills I had to have new ones again. I paid through Treatwell but at the Salon they said I should have gone straight away or phoned them and taken a picture etc. As I have mobility issues I cannot always go immediately and through being unwell sometimes I cannot go out at all. However I do understand what she was saying and I suppose I should have telephoned them immediately. Anyway the outcome was that I paid another £10 which with what I had already paid would have been the price of a full new set anyway (but I only had some replaced) bit ironic really!!! I was not particularly happy.
59
1
59
60
61
67
61