Ruby Nails Spa & Beauty Reviews

1 West Street, Reading, RG1 1TT

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Reviews are written by customers after their visit.

4.0
372 reviews

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Written by our customers, so you know what to expect at each and every venue.
I booked for a 50mion Shellac Pedi and 45min Classic Shellac Mani. I was looking forward to 1.5 hours of pampering, something I was treating myself too. Instead I was done with both after 30min in total. The treatments felt rushed, I didn't even get offered a drink (glass of water for example as I was/am also very visibly pregnant). While my nails turned out fine, I did not find the £60 I spent on both treatments justified. I certainly did not feel pampered or relaxed by the time I walked out of the salon.
Very unprofessional manner.The manager had left for holidays so they didn't have the booking. turns out the salon is just a back room with dirty towels and floors. On the whole not a good experience.
Treatment was great, I always have a good experience here. Very speedy (when there’s not a queue). My only criticism this time was that the chairs where eye treatments are done are right next to the waiting area and whilst lying with my eyes closed and tint on my chair was repeatedly bashed my other customers and their children. Normally I wouldn’t be so fussed but at 8 and a half months pregnant I found it very uncomfortable.
Very efficient and thorough and relaxing....I had a pedicure and extensions booked both were done beautifully this is my second visit to Ruby’s and they are great.
Nails were done to a satisfactory level however overall experience was cold, rushed and not very relaxing.
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