Ruby Nails Spa & Beauty Reviews

1 West Street, Reading, RG1 1TT

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Reviews are written by customers after their visit.

4.0
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Written by our customers, so you know what to expect at each and every venue.
Apart from a brief conversation in front of me regarding whether I had paid for my appointment or not, which was frustrating. Overall the treatment was great. When it was done, staff member just walked off and didn't even say goodbye. But the treatment was spot on.
Messy application, like it was rushed. Cut my finger when removing shellac and then had me dip my nails into very hot water/ acetone mix to remove shellac. Disappointed since I had heard good things :(
I booked for a 50mion Shellac Pedi and 45min Classic Shellac Mani. I was looking forward to 1.5 hours of pampering, something I was treating myself too. Instead I was done with both after 30min in total. The treatments felt rushed, I didn't even get offered a drink (glass of water for example as I was/am also very visibly pregnant). While my nails turned out fine, I did not find the £60 I spent on both treatments justified. I certainly did not feel pampered or relaxed by the time I walked out of the salon.
Very unprofessional manner.The manager had left for holidays so they didn't have the booking. turns out the salon is just a back room with dirty towels and floors. On the whole not a good experience.
Treatment was great, I always have a good experience here. Very speedy (when there’s not a queue). My only criticism this time was that the chairs where eye treatments are done are right next to the waiting area and whilst lying with my eyes closed and tint on my chair was repeatedly bashed my other customers and their children. Normally I wouldn’t be so fussed but at 8 and a half months pregnant I found it very uncomfortable.
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