The therapist was really good,kind and helpful. She gave me good tips ,too .The only flaw of the experience was that the massage room was not really clean and didn't have a relaxing atmosphere.
The lady doing the wax was friendly and made it pain free. I was impressed with her technique. However, it was not good value for money - usually when booking a Hollywood, front and back are included but here you have to pay £5 extra for the back. Usually for £24, everything is included so for a £29 total you could go somewhere more upmarket.