The lady who did my wax was very quick and efficient. The bikini was clean but they did not tell me that I needed to pay more for hot wax beforehand. They also charged me more for using my card which was disappointing. I would use their services again but bring cash.
While the member of staff who provided the wax was very friendly, I was overcharged, and despite flagging the issue I have not received the money back. The treatwell booking said £28, which is admittedly cheap, and when at the salon I was told it was more because it was 'hot wax' as opposed to cold wax. Looking at their price list, this should have been £55. Yet they charged my £75, and despite protesting and pointing at their leaflet, they wouldn't refund anything.