Staff seemed completely unaware of my treatwell booking when I arrived and for 10 minutes had me waiting around while they discussed it. Massage was okay.
Plus points: Excellent massage, really hit the spot, with attention given to the area I said was sore.
Negatives: Room a tad small, and walls very thin. No shower or wipedown offered afterwards.
The staff were very accommodating - I was 30mins early and they managed to fit me in.
The massage was ok and the masseuse regularly communicated with me to make sure the pressure was ok.