I am a regular at Rush Academy. I have had baleage before. This time for some reason the salon was over staffed. I was allocated two stylists . Amal and a gentleman. Amal was incompetent. My understanding was these were fully qualified hairdressers and leaning the Rush way. This is not true on this occasion both were doing their own thing. I have thick and thin strips on my hair. They were to colour my roots which they failed. Again there were sections of the grey was left.my hair is like straw.