As a first-time client, I wasn't sure what to expect, but on arrival Craig outlined the concept and immediately put me at ease. I had naturally frizzy hair down to my waist that would be a challenge for any master stylist, but Karthik handled it with professionalism and ease. The result was a beautiful butterfly cut that transformed me into a different person! Craig was on hand the entire time to provide support and guidance, the environment was relaxed and fun, and the music was great. 10/10!