As soon as I arrived I was greeted warmly and made to feel at home. I was taken to my styling chair and the lovely lady who greeted me turned out to be HL2. After a chat, the teacher recommended the colour having listened attentively to what I had said. HL2 was excellent. She followed all her teacher told her. She was warm and friendly throughout. I don’t think I’ve ever been treated so well in a salon. I’m truly delighted with the result - everything I wanted but could never explain it.