communications need improvement. First, I didn’t expect to receive a message from Fresha asking to confirm the appointment and pay for it AGAIN. Also, the phone communication ordering me to push back the appointment was a bit aggressive.
I’ve been coming to Rush & Ry for waxing and they’re honestly the best! Super professional, clean, and always make the experience comfortable and painless. The results are smooth every time and they pay great attention to detail. Highly recommend.
When I entered the room, I noticed that Aisha did not wash her hands or wear gloves before the waxing treatment. I think it’s important to maintain proper hygiene for clients’ safety and comfort