Wax was good & Ruth was nice but customer service was awful.
Got a call 1hr before to say it was double booked & asking to rearrange which I couldn't as I was going on holiday. He said he'd phone back to confirm but never did! Tried to phone him a lot back but no reply.
Then phoned the salon & the woman on the phone said she'd look into it but never got back to me & also stopped answering calls.
Went to the salon which was locked. A neighbour let me in & luckily I could get the wax. Dont book!!
Whilst there was no problem with the treatment, the room itself was quite cold for a back treatment where I was required to be topless. The person who provided my treatment didn’t turn away or offer me any privacy when getting undressed, and made a phone call during my treatment without saying anything to me about it. The atmosphere wasn’t very relaxing as the smoke detector was continually beeping to indicate it had a low battery.