My facial experience was just ok. The facial massage was nice. I have a problem going for facials and there isn’t a sink in the room for continues fresh water. When you keep using the same water to clean my face and havoc bowel of water isn’t good. You can get potable basins that don’t need plumbing for beauty rooms. The therapist was gentle in doing extractions which was great. I don’t find her engaging at all. There was no analysis of my skin in the beginning.