Hopefully my next experience will be a 5. I was early to my appt but didn’t start my wax until 17 past (I was booked for 10 past). I was told that I could go into the waxing room and get prepared but there was no further instruction ie. Tissue is behind you once you’re ready please place this on top to cover yourself - thankfully it wasn’t my first time, but just some common direction would have been nice. Emily didn’t knock before coming in, she just opened the door lol. Still hair left too :(