The woman who did my wax was young but more experienced than many I've had before, and did an excellent job.
The customer service (receptionist, etc) was not great, but it was fine and my aesthetician was really nice as well.
I had great customer service, but felt that the end result of the nail treatment wasn't as I had expected. I had nail extensions but have found the finish of the nails to be extremely bumpy which I have been told is not how it should be.
Overall, the treatment was very relaxing and I felt that the service provided was exceptional, I'm just a bit disappointed with the end result.