Booked this session for my Hubby as a birthday present. The receptionist/ beautician wasn't aware of the booking slot upon arrival. The place is nice and neat. Staff friendly. He states the massage wasn't as as he expected, he felt his tissue needed more manipulation, but he appeared very well relaxed when it was finished. Would have given a higher rate but the fact the owner called me back to ask why i didn't pay when i had already pay was very infuriating . Lack of Communication among staff.
Very welcoming and excellent pedicure and manicure. The manicurist ensured that all my polish was completely dry before I left. There was a good selection of colours too.
Venue is fine... Clean and tidy. I had my toes painted and she did a good job. Manicure wasn't so good however. She cut me when trimming my cuticles and the polish only lasted a day before it chipped.
I love coming here, I'm always guaranteed perfect brows and the staff are friendly, welcoming and incredibly efficient. Would recommend this place to anyone!
The staff was friendly, but although there were 7-8 employees present, I had to wait for one who was able to provide the treatment, while she was doing something else for another client. I was offered a tea/coffee/water by another member of staff. Then when it was my turn, my lady was very nice but I thought the hygiene standards could be improved. She used old files (I always expect a fresh one for each client) and when she scratched me by accident and my finger was bleeding, I was thinking how many other people were bleeding on the same file... I have a UV lamp at home and often do gel polish to myself on my own and so I was surprised by her technique of cleaning and buffing each gel layer instead of leaving the stickiness on. Also, my hands/nails weren't washed, cleaned or desinfected prior to putting the gel extensions on.