I had great customer service, but felt that the end result of the nail treatment wasn't as I had expected. I had nail extensions but have found the finish of the nails to be extremely bumpy which I have been told is not how it should be.
Overall, the treatment was very relaxing and I felt that the service provided was exceptional, I'm just a bit disappointed with the end result.
My masseuse was 20 minutes late to start with. I felt very uncomfortable that she lingered in the room while I got undressed and dressed. I didn't feel comfortable during the massage either, it was creepy to say the least!