My appointment was at 12.30 and I arrived at 12.25. The receptionist just said: somebody will be with you shortly and at 12.50, when I was about to leave as it was unacceptably late, the therapist appeared and told me: follow me. Apologized briefly saying: i went to buy the wax. (?!?!) the treatment was ok, not massively painful, but after 20 minutes of delay without saying anything, i would expect a discount on the treatment or something like that.
I went for Hollywood was. the wax was standard. Very Good location, although not luxury, very good value for money. Staff worked well and quick. I would return.
I had eyebrow wax and tint and was very happy with the result. The venue is convenient to reach from Tottenham Court Road and easy to find (it is right on Oxford St), they have some sort of renovation work ongoing so it did not look that great but the service was excellent. Will return again.
Visited for Hollywood Wax promotion and it was very quick and professional. Obviously a hollywood is never going to be pain-free, but it was over so quickly you forget what the fuss was all about! Would highly recommend.