Saara's Hair & Beauty Reviews
75 Kingsley Road, Hounslow, London, TW3 4AB
Check availability and book onlineReviews are written by customers after their visit.
131 reviews
Brilliant staff and service. Leila was very helpful and friendly. Have been to this salon several times and have never been disappointed. Very relaxing experience
I had been to Saraas for getting Amazon hair straightening treatment. I was petrified after what happened to my skin after it was done. Firstly, the lady attending me was just not concentrating on her task. She was rather happy chatting with her fellow colleagues. Because of her carelessness, she applied some of the Amazon hair cream on my forehead (which she did not bother to remove). I was getting a burning sensation on my skin but she didn't even bother to ask me if I was comfortable. The cream was supposed to be kept there for 25 mins but it went on to 35 mins when I had to remind her that I am getting a burning sensation on my skin. All said and done, the damage was done, my forehead and scalp skin had burnt. It became red on the next day and after a few days became black and started peeling off, making it all white (showing off my baby skin) This gave me a shock! I went back to her but she was not ready to accept her fault stating that this has never happened (so do that stop it from happening it to someone else?!) My hair has not even become straight, let alone the burn! It is still a little wavy. I then spoke to the Owner who was also initially not ready to accept the fault of his employee but eventually did.
Laila my stylist was very professional. Just done. I expect good results. Will wait a few weeks and post back
This is one of the best hair dresser that i have got my hair done from. The staff is very polite and friendly. The place is clean and very accessible. I would certainly recommend them and would certainly like to go back for my next hair cut.
Salon was very clean and staff very helpful and efficient. I didn't have to wait for my appointment and lady called Leila was very good. She asked what colour and style I wanted before hand and asked my opinion as she went along with my treatment. I was very happy with my hair cut and colour. Will visit again in future. A very relaxing experience
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