Saara's Hair & Beauty Reviews
75 Kingsley Road, Hounslow, London, TW3 4AB
Check availability and book onlineReviews are written by customers after their visit.
128 reviews
I'll start this review by saying I'm really happy with the way my hair turned out. The cut is wonderful and I'm really pleased with it. The blowdry wasn't exactly what I wanted but, as any girl with wavy hair will tell you, it is very rare that a hairdresser actually does do my hair exactly how I like it and I did still like what the hairdresser did. The salon isn't fancy but it's clean and pleasant. The staff are lovely as well. If it wasn't for the below problems on booking, this would have been a wonderful experience.
Booking my haircut did not go well. I booked through Wahanda and didn't receive a confirmation email. Two days before my appointment, I emailed the salon (no response) and phone them as well (nobody picked up and no answering machine to leave a message) to try and find out what was going on. Then, the next day (and less than 24 hours before my appointment), I received an email from Wahanda saying my appointment needed to be rearranged and a voicemail from the salon asking me to confirm my appointment....?!? I managed to get hold of the salon on the phone and they told me they had decided to move my appointment to later on in the day. As I couldn't do the time I had been moved to, I told them I really wasn't happy and, to their credit, they managed to fit me in at my original time. So, like I said, this was a really good experience except for the booking process!
To be honest I didn't enjoy my visit to the salon. The lady who did my hair was almost 25 minutes late and didn't listen to what I wanted; I came prepared with pictures of the type of haircut- side fringe with face framing layers but she insisted that it would not work with me and just cut a tiny bit of hair. In all honesty I couldn't notice the difference in haircut. The colour was nice but overall the visit was stressful. Won't be going back.
The ambience is perfect and I had done an appointment. I enjoyed the time there. Totally it was a wonderful experience.
No waiting around on time and good value for money!! Easy to book too. Nice friendly staff. Didn't try to sell any products to me.
Nice hair cut..Value for money especially with the offers.
Had a slight confusion with the appointment even though i had called prior.But service was nice
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