Sabrina was friendly, chatty and keen to put me at ease. She was very accommodating when I asked to change the appointment date to a day earlier. I went to her for my 2nd ever Hollywood waxing. The way she conducted herself at a steady unrushed pace and how she applied the wax made the whole experience less painful than I expected. I really like that she makes the wax herself out of sugar and lemon so it is very natural. She pays particular attention to detail and ensured a proper job of all hair removal was done as well as used soothing oil/cream afterwards. I would use Sabrina again.