I booked and paid, went to the venue and it was closed for refurbishment. Very disappointing and unprofessional. Hope to get a refund soon, as couldn’t even talk to anyone at Treatwell, virtual assistant only.
I booked an appointment and the saloon was closed, no notification, no communication. Absolutely nothing, it has been closed for 2 days now yet they still allowed an appointment to be made. Poor customer service. Some communication would have been appreciated, as I ended up going elsewhere.