A lovely warm welcome and Vibhee made me feel so relaxed. Vibhee is warm and friendly and exceptionally good at what she does. She gave me so much more than I expected and I felt like I was in such good hands. Its been a while since I had a Hollywood wax and I wasn't looking forward to the pain but I can honestly say was one of the nicest waxes I've had and really didn't hurt as much as I thought. Definitely coming back :)