Won’t be returning! Waiting 1 month+ for £120 refund!
After confirmation the massage and balayage was rescheduled by the salon. On the morning of the appointment the salon called me to cancel the balayage due to the hairdresser’s health (understandable). I was allowed to keep the massage - which was ok. I opted for a refund rather than rescheduling. Treatwell told me to seek a refund through the salon but they will not respond to my messages and I’m STILL missing £120 over 1month later!!