Although the staff were lovely, I didn’t enjoy my facial. It felt rushed, and the staff member was very rough with my skin and ( the very short) massage. I didn’t enjoy that when taking my makeup off the girl just rubbed my eyes hard with her fingers! I also found it very strange that when my masque was on, I didn’t receive a neck and shoulder massage ( only a 30 second massage before the masque was taken off). I have received this facial before in other salons for over a year now and it was just not up to standard. Not a relaxing experience at all.