The therapist who did my LVL lashes was genuinely nice and really put me at ease. Although I didn’t like having my eyes closed and having people walk in and out around me and not being able to see what was going on, I think treatments like that should be done in a private room. The facial wasn’t what I was expecting, I was expecting a more thorough analysis about my skin not just that my skin is oily/dehydrated. Although the therapist did recommend different dermalogica products to use and how to use them the treatment just wasn’t what I was expecting. I booked an hour session instead of a half an hour session so we could really talk about my skin but I found the therapist to be quite abrupt. The therapist also put the oils into my hair which was probably part of the treatment but it left me feeling greasy instead of refreshed and also meant that I had to go home and shower instead of carrying on with my day. I wasn’t offered a drink and I was there for 3 hours and didn’t get chance to bring one with me. After the lvl lash treatment I was taken straight to get my facial done. I was given a form to fill out but I could barely see it because I’d just had the lvl treatment done and my eyes were still adjusting. I get that they probably had to fit everything in to get things done on time but the whole experience was not relaxing like it should have been and felt very rushed.