Fiona was very welcoming and friendly and knew her stuff! Instead of telling me what she wanted to do, like some hairdressers I have had at other salons tend to do, she asked what I wanted and did just that! Fiona transformed my brassy blonde ends and dark roots to an all over ashy blonde which I love. I am trying to grow it so asked for as little off the ends of possible, and I am pleased because my hair looks healthier but I don't feel like it looks any shorter. Usually when I have my hair blow dried I feel that it makes me look older than I would like but Fiona made my hair look young, bouncy and fun. Will definitely be coming back.