Sally made me feel at ease, it was my first colonic and I was quite nervous. She had a good general chat about why i wanted the procedure and waa able to give me good advice. She listened well and i felt she really cared and wanted to help. Then Sally explained the process and off we went. The room is set up well for this procedure. Ive been back for a 2nd and booked for a 3rd. I feel its really helping me reset and clear my GIT while I am going through a difficult stage with it (possible ibs)