I booked a haircut for my friend and went along to accompany her. When we got there both kim and kathy were very welcoming and managed to fit me in their diary without being booked. Kim was very experienced and went out of her way to find me a nearby salon who provided a service they did not do. Kathy on the other hand took her sweet time but all for a good reason as she did not rush my friends hair at all and made sure to do exactly what she wanted. We both left quite happy and i couldnt stop raving about how i had finally found the right salon after years of searching.