I arrived for my appointment on time, was informed by Chloe's colleague she is just finishing a client. After waiting 25 minutes I approached her and enquired if she is the person who will be cutting my hair. She snapped back quite defensively that yes. She said she will be finished in 10-15 minutes and that I was informed that she is finishing a client upon my arrival.
I turned around and left, as I was a bit stunned. Go somewhere else if you value your time and expect a professional service.
First time at the salon, Chloe was friendly and double check the cut I wanted. It was a great cut and blow dry. Would definitely recommend her and will go back there again.