I have wax burns all over my eyebrows , the person definitely didn’t know how to wax and lash lift because there is no lift in my lashes except perm burns, needles to say i will take further action because how can I walk out of a salon and have wax burns , the simplest rule of facial waxing is to not go over the same areas, and to not be lazy and pluck the rest not re do the same skin 5-6 times and pull of the skin. Also make sure your employees are qualified