Cancelled my booking on arrival classing me as "no show" to get me to do a "deal" as Treatwell claim 30% of commission,
Paid for a "full" head of highlights, she probably did 3/4 head. Did not take any of the dye up to my roots? Instead bleached over long strips of my hair that were already blonde.Removing the bleach from my hair she used a tea towel to roughly rip through my hair, causing breakage.
Do not go here.
Sameera was amazing as usual. Professional, done a wonderful job on my eyebrows - love them! This is the second time I’ve been and will be coming back. She puts me at ease and does a great job. Will be booking other treatments soon, thank you! 😊
I booked on the app, which has never let me down, arrived in good time after paying for the appointment, to find the salon completely closed and in darkness. I appreciate things may come up and that’s no problem, however out of courtesy I would have expected the salon to at least contact me to cancel the appointment. I would have rebooked however I won’t be bothering.
I even rang the salon number and no answer, Treatwell also tried to contact the salon and they have also not received an answer.
Never had such a bad experience with Hollywood ~ I was told the Treatwell price want the full price of having the Hollywood done, that I would need to pay extra for the full treatment. This was so weird to me, I usually go to a salon in Kingston that charges £25 and they do everything including your navel. The treatment time was supposed to be 30 minutes, I was out in 17 mins. After all that my bikini line and parts are still hairy. Sad because I will need to book a professional to do it again before my holiday tomorrow.•over 2 years agoReport
Show venue reply...
Great experience- quick and relatively pain free, will definitely go back