I was quite apprehensive getting my eyebrows tattooed as it was the first time I have ever tried it however Sam was very professional at all times. She talked me through everything she was doing and I felt re-assured by this. She gave me choice when choosing the colour of my eyebrows instead of telling me what her preference was. Sam also kept checking in with me asking was I okay which was so re-assuring too. Overall I had a very positive experience and am happy with my eyebrows.